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Cigna Claim Denied? The 14-Day Deadline You Must Know

March 20, 2026
8 min read

Cigna has some of the strictest appeal deadlines in the industry. Some Cigna plan types require appeals within just 14 days. Missing this deadline can forfeit your appeal rights entirely.

Cigna's Appeal Deadlines

Standard plans: 180 days from denial
Certain employer plans: As few as 14 days
Pre-service (before treatment): 180 days
Post-service (after treatment): 180 days
Urgent/concurrent: 180 days but request expedited review

Check your plan documents for your specific deadline.

How to File a Cigna Appeal

1.Call 1-800-244-6224 to confirm your exact deadline
2.Mail appeal to: Cigna Appeals, P.O. Box 188011, Chattanooga, TN 37422
3.Fax to: 1-859-410-3130
4.Keep proof of submission

Cigna-Specific Tips

Reference Cigna Medical Coverage Policies by number
Request concurrent review if treatment is ongoing
Include clinical notes and test results
Cite Williams v. Cigna (N.D. Ill. 2023) for experimental denials

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